Still Managing Wholesale Orders Like This?
If you supply 30–100 wholesale customers, you might not realise how much money you're losing in order admin. Not in bad sales — in the way orders come in.
If you supply 30–100 wholesale customers, this will probably sound familiar.
Most food & beverage wholesalers don't realise how much money they're losing in order admin.
Not in bad sales.
Not in bad customers.
In the way orders come in.
- Email orders
- Text messages
- Photos of scribbled notes
- Phone calls during peak production
- Staff retyping everything into invoices later
It feels "normal" because it's how the industry has always done it.
But here's what it actually costs
- Staff spending 1–3 hours a day just processing orders
- Mistakes from manual entry
- Missed items and credits eating margin
- Owners stuck being the only one who "knows the system"
- Payments delayed because invoices go out late
That's not a sales problem.
That's an ordering system problem.
What we did about it
We built a wholesale ordering system after getting fed up running our own roasting business this way. Now our customers place orders online, pricing is automatic, and payments are handled without the back-and-forth.
Less admin.
Fewer mistakes.
Faster cash flow.
The bottom line
If you're still piecing wholesale orders together from emails and texts, you don't need more staff — you need a better system.
If wholesale admin is eating your time, I'm happy to show you what we changed in our own business. Get in touch and let's chat.